How often to descale the kettle you boil tea water in, by the hardness of your water. Scale also changes the cup: hard water puts a film on tea and clouds iced tea.
From your water utility’s annual water quality report or a hardness test strip. Grains per gallon × 17.1 = ppm.
| Water | Hardness (mg/L as CaCO3) | Descale | Basis |
|---|---|---|---|
| Soft | 0–60 | Every 2–3 months | Fellow: every two to three months with soft water. Kenwood: every three months for very soft water. |
| Moderately hard | 61–120 | Monthly to every 2 months | No maker we checked publishes a separate interval. Start monthly and stretch toward two months if the element stays clean. |
| Hard | 121–180 | Monthly | Fellow: about once a month in hard-water areas. Kenwood: every month for particularly hard water. |
| Very hard | over 180 | Monthly, and whenever scale shows | The monthly hard-water interval is the longest gap to allow. Descale early if white scale is visible on the element or base. |
Hardness bands are the U.S. Geological Survey’s. 1 mg/L equals 1 ppm in water. For tea, Japan’s Ministry of Agriculture recommends soft water of about 30–80 mg/L; in a 2023 lab study, water at 200 mg/L built a tea film about 35 times stiffer than soft water did.
Method from Fellow’s kettle guide. Kenwood suggests 1 part white vinegar to 2 parts water instead, heated to just below the boil, then two rinse boils. If your kettle’s manual names a descaler, use that one.
Film and cloudiness are covered on the tea troubleshooting table.
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Every figure on this page was checked against the linked source on October 1, 2026.